Troubleshooting Common Issues

Running into problems? This guide covers the most frequently encountered issues and their solutions.

Issue: Connection Timeout

Symptoms: Requests fail after 30 seconds with a timeout error.

Solution:

1. Check your network connection
2. Verify the service endpoint URL
3. Increase the timeout setting in your configuration

Issue: Authentication Failed

Symptoms: Receiving 401 Unauthorized responses.

Solution:

• Verify your API key is correct
• Check that the key hasn’t expired
• Ensure you’re using the correct authentication method

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